Graphics Inside sales

Monmouth County, NJ
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Job Title: Vehicle Graphics Inside Sales Specialist

Location: Wall, NJ

 

Job Summary:

The Inside Vehicle Graphics Sales Specialist will be responsible for maintaining strong customer relationships and ensuring seamless coordination between sales, design, and production teams. This role requires a proactive individual with excellent communication skills and a keen eye for detail, capable of navigating complex project requirements and delivering exceptional customer service.

 

Key Responsibilities:

  • Sales to Customer Relations:
  • Act as the primary liaison between customers, outside sales and the internal sales team, ensuring all necessary information is accurately relayed and understood.
  • Proactively follow up on missing customer information (e.g., dimensions) to prevent delays in the production process.
  • Clearly communicate design and production limitations or non-possibilities to customers through the sales channel, managing expectations effectively.
  • Ensure that critical customer information and project details are consistently maintained and accessible to all relevant teams.
  • Production:
  • Collaborate closely with the production team to understand capacity and scheduling.
  • Assist in managing the installation and production schedule, prioritizing projects that align with current timelines and resource availability.
  • Gain a foundational understanding of production processes, including time spent on tasks such as weeding, cutting, and laminating, to better inform sales and customer discussions.
  • Design:
  • Work with the design team on file management and organization.
  • Inform the sales team of any design constraints or infeasibilities, such as graphics that won’t fit a particular vehicle type (e.g., “graphics won’t fit on an Explorer”).
  • Facilitate clear communication between design and sales to ensure that customer expectations are realistic and achievable within design parameters.

Qualifications:

  • Proven experience in inside sales, preferably within the vehicle graphics or signage industry.
  • Strong understanding of customer relationship management.
  • Excellent verbal and written communication skills.
  • Ability to work collaboratively in a team environment.
  • Detail-oriented with strong organizational and problem-solving abilities.
  • Familiarity with vehicle graphics design and production processes is a plus.